Shipping policy

  1. Standard Shipping Rates:

    • Live Ledge offers standard shipping for all orders within the United States. Standard rates applies to most apparel items and accessories.

  2. Free Shipping Promotion:

    • We are delighted to offer free standard shipping on orders over $100 to customers within the United States.
    • To qualify for free shipping, customers must enter the promo code "FREE" during the checkout process. Please ensure the code is entered correctly, as we cannot apply the promotion retroactively once the order is placed.

  3. Order Processing and Delivery Time:

    • Orders typically take 1 to 2 business days to process before being shipped from our fulfillment center.
    • Once shipped, standard delivery times usually range between 3 to 7 business days, depending on the shipping destination and carrier. Please note that delivery times may be longer during peak seasons or due to unforeseen circumstances.

  4. International Shipping:

    • At this time, we only offer shipping within the United States. We do not provide international shipping options. We apologize for any inconvenience this may cause.

  5. Order Tracking:

    • Once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status and estimated delivery date of your package.

  6. Address Accuracy:

    • Please ensure that you provide accurate and complete shipping information during the checkout process. Live Ledge is not responsible for delayed or lost packages due to incorrect address details provided by the customer.

  7. Shipping Carriers:

    • We partner with reputable shipping carriers to deliver your orders securely and efficiently. The carrier used may vary based on the shipping destination and package size.

  8. Order Modifications and Cancellations:

    • If you need to modify or cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been shipped cannot be modified or canceled.

For any questions or further assistance regarding our shipping policy, please don't hesitate to contact us at care@liveledge.com.

Thank you for shopping with Live Ledge! We value your business and strive to provide you with a seamless and enjoyable shopping experience.